FEATURES
- Weather resistant
- Includes the SBX 2G/A surface mount box and PS POE splitter to power the sensor
- Powered from either a PoE network drop or from the LAN 2 output on an IX Series door station (requires PoE+ switch)
- Form C dry contact output can be connected to the trigger input of an IX Series door station
- Allows visitors to place a call without touching the call button on the door station
- Sensor is illuminated in blue while in standby and turns green when activated
SPECIFICATIONS
- Power Source: PoE (IEEE 802.3af class 0)
- Power Draw: 30mA standby, 50mA active
- Sensor Type: Infrared LED with LED ring
- Detection range: 0-10cm
- Contact rating: 30VAC/DC, 3A
- Material of panel: 18-Gauge stainless steel
- Operating Temp: -4° ~ 131°F (-20° ~ 55°C)
- Dimensions: 4-13⁄16” H x 4-⁷⁄8” W x 4” D
Manufacturer Resources
Product Specs
- Product Type:
- Mounting Boxes
- Series:
- IX Series
- Subcategory:
- Accessories
- Commercial/Residential:
- Commercial
- Product Group:
- Parts and Accessories
- Product Subgroup:
- Parts and Accessories
- Product Category:
- Door Trim and Accessories
- Department:
- Door Hardware
Aiphone IXW-HWCBP – Frequently Asked Questions
1) How does the Aiphone IXW-HWCBP hand wave sensor get power?
Power comes over PoE, IEEE 802.3af class 0. You can feed it from a dedicated PoE network drop, or from the LAN 2 output on an IX Series door station, which requires a PoE+ switch upstream. The kit ships with a PS PoE splitter to power the sensor, so you are not sourcing a separate power supply. Draw is 30mA in standby and 50mA active.
2) How does the hand wave sensor actually trigger a call on an IX Series door station?
Through a Form C dry contact output, wired to the trigger input on the IX Series door station. When a visitor passes a hand in front of the sensor the contact closes and the station places the call, so nobody has to press the call button. Contacts are rated 30VAC/DC at 3A.
3) Can the IXW-HWCBP hand wave call sensor be mounted outdoors at an exterior entrance?
Yes. The unit is weather resistant with an 18-gauge stainless steel panel, and it is rated for operation from -4 to 131 degrees F (-20 to 55 C). That covers exterior gate and vestibule entries in most North American climates.
4) How close does someone have to get for the Aiphone hand wave sensor to read a wave?
Detection range is 0 to 10cm, so it is a near-field infrared sensor, not a motion detector across a lobby. A hand has to come within about 4 inches of the panel. That short range is deliberate, it keeps passing foot traffic from placing nuisance calls.
5) Will a visitor know the hand wave sensor registered their call?
There is visual feedback built in. The sensor ring is lit blue while in standby and switches to green when activated, so a visitor sees confirmation without touching anything. Useful at healthcare and food service entries where staff want a no-contact call and clear acknowledgement.
6) Can I use this hand wave sensor with something other than an Aiphone IX station?
The output is a Form C dry contact rated 30VAC/DC at 3A, which is a generic contact closure, but the product is built as an IX Series accessory and the documented wiring is to the trigger input of an IX Series door station. Also note the sensor needs its own PoE feed, either a network drop or the LAN 2 port on an IX door station.
How fast can I get the Aiphone IXW-HWCBP delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Aiphone IXW-HWCBP come with a warranty?
Absolutely. The Aiphone IXW-HWCBP is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Aiphone IXW-HWCBP?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Aiphone IXW-HWCBP from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.