Aiphone NHX-50M - 50-Call Cons...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$2,580.00
$1,966.08

Aiphone NHX-50M - 50-Call Console Master Station

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Model: NHX-50M

In Stock (leaves warehouse same day if ordered before 3pm ET)

$2,580.00
$1,966.08
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The NHX-50M Master Station is the central point of the CommuniCare system, able to receive two levels of calls and communicate with up to 50 room stations. The optional 30-call add-on selector allows expansion up to 80 stations. The membrane-style control panel is simple to use, has tactile switches, and is mar-resistant and moisture-resistant, resisting damage from spills. The master station includes a handset for voice actuated communication, with a magnetic hook switch (no moving parts). Controls include TALK button for "push-to-talk" communication, TONE OFF button to silence call tone, and OFF button to conclude communication. Easily adjustable voice and tone volume controls are located on the side, with all other volume controls located on the bottom of the unit.

FEATURES
  • Routine call and bathroom call annunciated by slow or fast flashing LED and tone
  • Auto-connect to next call-in priority (no need to select station)
  • Fault tone sounds when wires are disconnected or shorted at patient station, or handset is off-hook for more than 90 seconds

SPECIFICATIONS
  • Communication: Handset (VOX) or push-to-talk (simplex)
  • Call-In Priority
    1. Cord-out trouble call
    2. Urgent bathroom call and NHR-3TS common area bathroom/staff call
    3. Routine call (sub station call-ins on standby connected according to urgency level and time of call)
  • Warning Tones
    1. Line-off trouble at bedside or NHR-3TS and duty station - to stop tone on duty station, plug in 2-pin jumper to CN104 in Central Control Unit
    2. 90 sec. elapse timer - call tone goes up to HIGH level
    3. 90 sec. off-hook timer - steady tone will notify handset is off-hook
  • Wire Type: Master Station to Central Control Unit: 5 twisted pair, low cap, PE, overall shield - use Aiphone #862210
  • Distance: Master Station to Central Control Unit: 65'(22AWG)

Manufacturer Resources

Product Specs

Product Type:
Master Stations
Series:
NHX Series
Subcategory:
Audio Intercoms
Commercial/Residential:
Commercial
Product Group:
Electronic Access Controls
Product Subgroup:
Intercoms
Product Category:
Door Trim and Accessories
Department:
Door Hardware

Aiphone NHX-50M – Frequently Asked Questions

1) How many rooms can the Aiphone NHX-50M master station handle?
The NHX-50M console master communicates with up to 50 room stations on its own. If the building outgrows that, an optional 30-call add-on selector takes the system to 80 stations, so a 60-bed wing does not force a different master. It is the central point of the CommuniCare system, so the room stations report through it rather than to each other.
2) How far can the NHX-50M console master be from the central control unit, and what cable does it need?
Run length between the master station and the central control unit is 65 feet at 22AWG. The wire is 5 twisted pair, low capacitance, PE insulated, with an overall shield, and Aiphone specifies its own #862210 cable for that run. That 65 foot limit is the number that decides where the nurses station can physically sit relative to the equipment closet, so lay the closet out before the console position is fixed.
3) Does the NHX-50M distinguish a bathroom call from a routine call?
It does, and it does it two ways at once. Routine calls and bathroom calls are annunciated by slow or fast flashing LED plus a tone, so staff can tell them apart across the room without reading a display. Behind that, the call-in priority stacks three levels: cord-out trouble call first, then urgent bathroom call and NHR-3TS common area bathroom/staff call, then routine call. Standby sub station call-ins connect according to urgency level and time of call.
4) What happens on the NHX-50M if a nurse call cord gets pulled out or a handset is left off the hook?
Both raise a fault tone. Line-off trouble at the bedside, at an NHR-3TS or at a duty station sounds a warning, and a shorted or disconnected wire at a patient station does the same. A handset left off-hook more than 90 seconds triggers a steady notification tone. There is also a 90 second elapse timer that escalates an unanswered call tone to HIGH level. To stop the trouble tone at the duty station, a 2-pin jumper is plugged into CN104 in the central control unit.
5) Is the NHX-50M a standalone intercom or does it need other equipment?
It is not standalone. The NHX-50M is the console master for the CommuniCare system and it works through a central control unit, wired back with 5 twisted pair shielded cable within 65 feet. Room stations, NHR-3TS common area bathroom/staff stations and the control unit are separate line items. Budget the system, not just the console.
6) Does staff have to select a station to answer a call on the NHX-50M?
No. Auto-connect takes the next call-in by priority with no station selection needed, so an aide can pick up the handset and be on the call. Talk is either handset VOX (voice actuated) or push-to-talk simplex using the TALK button. There is also a TONE OFF button to silence the call tone and an OFF button to end the conversation.
7) Will the NHX-50M control panel hold up to spills and daily cleaning at a nurses station?
The control panel is membrane style with tactile switches, and it is both mar-resistant and moisture-resistant, so wipe-downs and spilled drinks at the desk are not a failure point. The handset uses a magnetic hook switch with no moving parts, which removes the part that normally wears out first on a heavily used console. It is specified as commercial equipment, not residential.
8) Can you adjust call tone volume on the NHX-50M without pulling it off the desk?
Voice and tone volume controls sit on the side of the unit and are adjustable by hand, so a charge nurse can turn the tone down for a quiet night shift. The remaining volume controls are on the bottom of the unit, which means those are the ones you set at commissioning rather than day to day.
9) Is there more than one version of the Aiphone NHX-50M to specify?
One model, NHX-50M, in the NHX Series. There is no finish or handing choice to make. The only sizing decision is capacity: 50 calls at the console, or 80 with the optional 30-call add-on selector ordered alongside it.
How fast can I get the Aiphone NHX-50M delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Aiphone NHX-50M come with a warranty?
Absolutely. The Aiphone NHX-50M is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Aiphone NHX-50M?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
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