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38621 - spec sheet
Features
- 1/2" deep faceplate
- For warranty product details, refer to the Oatey Limited Warranty document
- Provides quick, safe water supply and shut-off for refrigerator ice maker and water dispenser
- Right or left hand installation
- Preloaded nails
- No support bracket needed
- Valves comply with requirements of NSF 61, Section 9
38621 - spec sheet
Manufacturer Resources
Product Specs
- Volume:
- 0.015
- Department:
- Plumbing
- Product Group:
- Plumbing
- Product Subgroup:
- Fittings
- Product Type:
- General Fittings
- Product Weight:
- 0.092
OATEY 38621 – Frequently Asked Questions
1) How deep is the Oatey 38621 faceplate, and will it fit in a 2x4 stud wall?
It is a 1/2 inch deep faceplate, so the box body sits shallow in the cavity. That shallow depth is what lets it drop into standard framed walls without fighting insulation or blocking at the back of the stud bay.
2) Do I need a support bracket to mount the Oatey 38621 ice maker box?
No bracket required. The 38621 comes with preloaded nails and mounts directly to the stud, so it is a one-person install during rough-in with nothing extra to buy.
3) Is the Oatey 38621 ice maker box valve approved for potable drinking water?
The valve complies with NSF 61, Section 9, which is the potable water standard that covers drinking water system components. That matters here because the line feeds an ice maker and a door dispenser, both of which are consumed.
4) What is the Oatey 38621 ice maker outlet box used for?
The Oatey 38621 is a plastic ice maker outlet box faceplate that gives you a recessed, valved water supply connection behind a refrigerator. It feeds the ice maker and the door water dispenser, and puts the shut-off right at the appliance so you can isolate it without chasing a valve under a sink or in a basement.
5) Can the Oatey 38621 be installed on either side of the stud?
Yes, it handles right or left hand installation, so you are not locked into which face of the stud you nail it to. Useful when the supply line is already run and you need the box to pick it up from whichever side it arrives on.
How fast can I get the OATEY 38621 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the OATEY 38621 come with a warranty?
Absolutely. The OATEY 38621 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the OATEY 38621?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the OATEY 38621 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.