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Manufacturer Resources
Product Specs
- Box Dimensions:
- 5-1/2"W x 5"H x 2-1/2"D
- Faceplate Exterior Dimensions:
- 6-3/4"W x 6-3/4"H
- Faceplate Interior Dimensions:
- 5"W x 5"H
- Volume:
- 0.007
- Department:
- Plumbing
- Product Group:
- Plumbing
- Product Subgroup:
- Fittings
- Product Type:
- General Fittings
- Product Finish:
- White
- Product Weight:
- 0.5
OATEY 38686 – Frequently Asked Questions
1) Is the Oatey 38686 access panel steel or plastic?
Steel. The 38686 faceplate is formed from 20 gauge steel with nailplate support brackets, so it holds its shape in a wall or ceiling opening better than a molded plastic cover and takes screw fasteners without flexing. It weighs half a pound.
2) What are the nailplate support brackets on the Oatey 38686 for?
The brackets let the plate register against framing rather than relying only on drywall. That matters for a plumber cutting in a tub-waste or valve access at 5 x 5 inches between studs: the brackets give the 20 gauge steel plate something solid to bear on so the cover sits flat and does not oil-can when someone presses on it.
3) I need to order a replacement access cover for a bath waste rough-in. What part number do I give?
Order Oatey 38686. That is the manufacturer part number for the white 20 gauge steel faceplate that covers a 5 x 5 inch opening, and it is the only configuration the model carries, so there is no handing, size, or finish suffix to specify.
4) What color is the Oatey 38686 faceplate, and can I paint it?
It ships in a white finish. Because the plate is steel rather than plastic, maintenance crews commonly hit it with a wall-color coat when the panel lands in a finished unit. Out of the box, white is the only finish offered on the 38686.
5) How much space do I need to stock the Oatey 38686 on a truck or shelf?
Each one comes boxed at 5-1/2"W x 5"H x 2-1/2"D and weighs about half a pound, so a case of them stacks easily in a van bin. Property maintenance shops that standardize on 5 x 5 inch plumbing access openings often keep several on hand for turnovers.
How fast can I get the OATEY 38686 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the OATEY 38686 come with a warranty?
Absolutely. The OATEY 38686 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the OATEY 38686?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the OATEY 38686 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.