Orca Hardware BYSA Single Wheel Roller, Hangs on BYST Tracks, Side Hanging, Slot Adjustable, 1/2" Offset, 60Lb Capacity
Included Components
2 Tracks; 4 each 3-wheel ball bearing hangers and plates; 2 stops; Floor guide; 2 each 2-1/8” zinc pulls; Wrench; Screws & Fasteners
Door Thickness
3/4 Inch to 1-3/8 Inches
Function
Roller
Bearing Type
Ball
DOWNLOADS
Manufacturer Resources
Product Specs
- Series:
- Parts/Accessories
- Product Type:
- By-Pass Door and Track Hardware
- Product Group:
- Sliding Door and Barn Door Hardware
- Product Subgroup:
- Parts/Accessories
- Subcategory:
- Parts/Accessories
- Commercial/Residential:
- Commercial
- Mounting Detail:
- Overhead Concealed
- Product Function:
- Roller
- Mounting Method:
- Concealed
- Product Category:
- Sliding Door and Barn Door Hardware
- Product Substrate:
- Steel
- Department:
- Door Hardware
Orca Hardware BYSA-12 – Frequently Asked Questions
1) What track does the Orca BYSA roller run on?
The BYSA single wheel roller is made to hang on Orca BYST by-pass track. It is a side-hanging roller with a 1/2 inch offset, so the hanger body sits to the side of the door edge rather than on top, and that offset is what sets the door's spacing off the track line. Pairing it with anything other than BYST track means you are matching the offset and wheel profile yourself.
2) What door thickness does the Orca BYSA roller work with?
It suits doors from 3/4 inch up to 1-3/8 inches thick, which is the normal range for bypass closet and pantry slabs. A 1-3/4 inch commercial door is outside that range.
3) Can I adjust the door height after the BYSA rollers are installed?
Yes. The BYSA is slot adjustable, so the hanger plate lets you raise or lower the door on the slot to square it up and even the reveal between the two bypass panels after hanging. Useful when the header is not dead level.
4) Does the BYSA roller show on the face of the door once it is hung?
No. This is an overhead concealed, concealed-mount hanger, so the roller and BYST track sit above the door inside the head, out of sight from the room. If you want exposed barn-door style hardware as a visual element, this is the wrong type of roller.
5) I need to replace one bad roller on a bypass closet door, not the whole kit. Is this sold as a single roller?
Yes. The BYSA is a single wheel roller, sold as a replacement or service part for by-pass door and track hardware rather than a complete door kit. It comes in the 1/2 inch offset. For a one-door repair, replace both hangers on that panel so the slab hangs evenly.
6) Is the BYSA a ball bearing roller, and is it rated for commercial use?
Ball bearing wheel, steel construction, and classified for commercial duty rather than residential only. Ball bearings matter on closet and storage doors that get cycled hard, since they roll quieter and wear better than a plain bushing wheel.
How fast can I get the Orca Hardware BYSA-12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Orca Hardware BYSA-12 come with a warranty?
Absolutely. The Orca Hardware BYSA-12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Orca Hardware BYSA-12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Orca Hardware BYSA-12 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.