TOTO Oval SoftClose Non Slammi...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$102.21
TOTO Oval SoftClose Non Slamming, Slow Close Elongated Toilet Seat

TOTO Oval SoftClose Non Slamming, Slow Close Elongated Toilet Seat

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Model: SS204#11
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In Stock (leaves warehouse same day if ordered before 3pm ET)

$102.21
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TOTO Oval SoftClose Non Slamming, Slow Close Elongated Toilet Seat and Lid, is the latest in innovative smart seat technology. Constructed of solid, High-Impact Plastic, this unique seat is specifically designed to eliminate annoying "Toilet Seat Slam." The seat and lid utilize a built-in SoftClose hinge system, which lowers the seat and lid down to the bowl gently and quietly. This seat has a contemporary contoured oval design. The engineering of SoftClose incorporates TOTO's high standard of quality and consumer ease. Top tightening mounting bolts ensure easy installation. All mounting and installation hardware for the SoftClose seat is included, along with easy to follow installation instructions and care and maintenance guidelines.

Features

  • Slow Closing Seat and Lid action eliminates toilet seat slam
  • For Use with Elongated Front Bowls
  • Solid High-Impact, High Gloss Polypropylene
  • Contemporary Oval Design

 

Manufacturer Resources

Spec Sheet
Installation Manual

Product Specs

Battery Included:
No
Product Type:
Toilet Seat
Product Group:
Washroom/Bath
Product Subgroup:
Toilet Seats
Product Length:
18.5
Product Shape:
Elongated
Product Height:
2.86
Product Weight:
5.6
Product Width:
14.25
Department:
Plumbing

TOTO SS204#11 – Frequently Asked Questions

1) What colors does the TOTO SS204 SoftClose seat come in, and how do I match my TOTO toilet?
Five: Cotton White, Bone, Colonial White, Sedona Beige and Ebony. Match by the TOTO color code stamped after the hash on the part number, not by eye, because Cotton White and Colonial White are genuinely different whites and will not read as a match side by side. Cotton White is SS204#01, Bone is SS204#03, Colonial White is SS204#11, Sedona Beige is SS204#12 and Ebony is SS204#51. Your existing TOTO bowl carries the same two-digit code on its own model number, so order the seat code that matches it.
2) Do I need to get behind the toilet to install the TOTO SS204 seat?
No. The SS204 uses top tightening mounting bolts, so the whole install happens from above the bowl with no reaching up behind the china and no second person holding a nut. That is the difference that matters in a tight water closet or a wall-hung install where there is no clearance underneath. All mounting and installation hardware comes in the box along with the instructions.
3) Will the TOTO SS204 fit a non-TOTO elongated toilet like a Kohler or American Standard?
The SS204 is built for elongated front bowls and mounts through the standard two-hole pattern found on residential and commercial china, so it physically fits most elongated bowls regardless of brand. Two things to check first: your bowl must be elongated, not round, and the color match is the weak point, because TOTO's Cotton White is TOTO's white and will not necessarily match another manufacturer's white. On a white non-TOTO bowl, hold the codes against the china before you commit to a full building's worth.
4) What are the actual dimensions of the TOTO SS204 elongated toilet seat?
18.5 inches long, 14.25 inches wide, 2.86 inches high, and it weighs 5.6 pounds. The width matters as much as the length on a retrofit: a seat wider than the bowl rim looks wrong and a narrower one leaves the rim exposed, so measure the widest point of your china before ordering. Length is measured from the mounting bolt holes to the front of the seat, which is the standard elongated footprint.
5) Is the TOTO SoftClose SS204 durable enough for a rental or commercial restroom?
The seat and lid are solid high-impact, high-gloss polypropylene rather than a molded wood or urea composite, so it will not chip or delaminate the way a painted wood seat does when a tenant drops the lid or a cleaner uses a harsh product. The SoftClose hinge is the real durability argument in a multi-family or hospitality setting: slamming is what cracks china rims and shears seat hinges, and the hinge lowers both the seat and the lid to the bowl under control. At 5.6 pounds it is a substantial seat, not a thin builder-grade one.
6) Does the TOTO SoftClose seat need batteries or power?
No batteries, no power, no electrical connection. The SoftClose action is purely mechanical, built into the hinge, so there is nothing to wire and nothing to replace when a battery dies. That makes it a straight swap for a standard seat in any restroom, including openings with no receptacle nearby. Buyers sometimes confuse it with TOTO's Washlet electronic seats, which are a different product entirely.
7) Is a slow close toilet seat worth it over a standard hinged seat for a property with lots of turnover?
The case for SoftClose is maintenance, not comfort. A standard hinged seat gets slammed, and repeated slamming loosens the bolts, cracks the seat, and chips the bowl rim, all of which turn into service calls. The SS204 hinge lowers the seat and the lid gently and quietly, which removes the failure mode. Where it is not worth the premium: a low-traffic utility restroom nobody uses, or an install where the seat gets removed and reinstalled constantly. Note the hinge is what you are paying for, so if the bowl is round the SS204 is the wrong part regardless.
8) What is included in the box with the TOTO SS204 toilet seat?
Seat, lid, and all mounting and installation hardware, plus printed installation instructions and care and maintenance guidelines. Nothing else needs to be sourced to complete the swap on a standard elongated bowl. There is no supply line, no bolt caps to buy separately, and no power kit, since the SoftClose hinge is mechanical.
How fast can I get the TOTO SS204#11 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO SS204#11 come with a warranty?
Absolutely. The TOTO SS204#11 is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO SS204#11?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the TOTO SS204#11 from ZenSupply?
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