AX-320C is an add-on exchange unit that supports up to 32 AX Series door or sub stations.
FEATURES
- Wiring hub for AX Series system using Cat-5e
- Two 24V DC power supply input terminals
- Rack mountable
SPECIFICATIONS
- Door Release: Programmable dry contact, 24V AC/DC 500mA (use RY-24L for larger contact rating)
- Mounting: 19" EIA rack (2U) or wall mount
- Wire Type
- Between Door/Sub Station and Add-On Exchange Unit: Cat-5e
- Power Supply to Central Exchange Unit and Add-On Central Exchange Unit: 2-cond., overall shield – use Aiphone #821802
- Wire Distance
- Door/Sub Station to Central Exchange Unit and Add-On Central Exchange Unit: 980'
- Central Exchange Unit to Add-On Central Exchange Unit: 16'
- Power Supply to Central Exchange Unit and Add-On Central Exchange Unit: 16'(22AWG), 33'(18AWG)
Manufacturer Resources
Product Specs
- Product Type:
- Central Exchange Units
- Series:
- AX Series
- Product Group:
- Electronic Access Controls
- Product Subgroup:
- Parts and Accessories
- Subcategory:
- Accessories
- Commercial/Residential:
- Commercial
- Electronic:
- Yes
- Product Category:
- Electronic Access Controls
- Department:
- Door Hardware
Aiphone AX-320C – Frequently Asked Questions
1) How many door stations can an Aiphone AX-320C add-on exchange unit support?
The AX-320C add-on central exchange unit handles up to 32 AX Series door or sub stations. It is the wiring hub those stations home-run back to, so it is what you add when the station count on an AX system outgrows what the main exchange can take.
2) What cable do I run from AX Series door stations back to the AX-320C?
Cat-5e between each door or sub station and the add-on exchange unit, with a maximum run of 980 feet per station. The power feed is different wire: 2-conductor with an overall shield, Aiphone #821802, and that run is short, 16 feet at 22AWG or 33 feet at 18AWG. The link from the main central exchange unit to the add-on is also limited to 16 feet, so the two units effectively live in the same rack.
3) What is the door release contact rating on the Aiphone AX-320C, and will it drive a maglock or electric strike directly?
The door release is a programmable dry contact rated 24V AC/DC at 500mA. That is enough for a small strike coil but not for most maglocks or higher-draw strikes. For anything above that rating, switch the load through an Aiphone RY-24L relay and let the AX-320C contact drive the relay instead of the lock.
4) How is the AX-320C powered, and does it need its own power supply?
Power comes in on two 24V DC power supply input terminals, fed with shielded 2-conductor cable (Aiphone #821802). The supply has to sit close: 16 feet at 22AWG, 33 feet at 18AWG. Budget a 24V DC supply and rack space for it alongside the unit; the add-on does not draw power through the link from the main exchange.
5) Is the AX-320C a standalone intercom exchange or does it need a main central exchange unit?
It is an add-on, not a starting point. The AX-320C expands an existing AX Series system and ties back to a central exchange unit over a run of no more than 16 feet. If you are building an AX system from scratch, the main central exchange unit comes first and the AX-320C goes in when you need capacity for more door and sub stations.
6) Can the AX-320C be mounted in a standard equipment rack?
It mounts in a 19 inch EIA rack and takes 2U of space, or it can be wall mounted if you have no rack in the closet. Plan the rack position next to the main central exchange unit, because the cable between the two is limited to 16 feet.
7) Can I reuse existing structured cabling for AX Series door stations, or do I need to pull new wire?
Station wiring is Cat-5e, so existing structured cabling that meets Cat-5e and stays inside the 980 foot limit per station can carry the run. The power side cannot: that leg needs shielded 2-conductor (Aiphone #821802) and only tolerates 16 to 33 feet depending on gauge, so it is always a dedicated short pull, not something you borrow from the data closet.
8) Is the Aiphone AX-320C meant for commercial buildings or homes?
Commercial. It is rack-mount AX Series infrastructure for buildings with many entrances, apartment lobbies, healthcare and campus openings, where you are wiring dozens of door and sub stations back to one head end. A single-family home has no use for 32 station ports.
How fast can I get the Aiphone AX-320C delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Aiphone AX-320C come with a warranty?
Absolutely. The Aiphone AX-320C is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Aiphone AX-320C?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Aiphone AX-320C from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.