Sargent 8928 Passage Thumbpiec...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$3,864.00
$2,120.00

Sargent 8928 Passage Thumbpiece Less Trim Wide Stile Mortise Exit Device

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Model: 8928E RHR 32D
From the 8900 Series Collection
$3,864.00
$2,120.00
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In Stock (leaves warehouse same day if ordered before 3pm ET)

$3,864.00
$2,120.00
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Sargent 8900 Series Wide Stile Mortise Exit Device with Passage Function

Professional Mortise Exit Device Solution

The Sargent 8900 Series mortise exit device delivers professional-grade security for commercial applications requiring durable, maintenance-free operation. This wide stile design passage configuration with thumbpiece less trim exceeds ANSI/BHMA Grade 1 requirements for cycle and strength testing. Built with modular construction for lifetime building performance, this device provides unsurpassed security with maintenance-free operation in demanding facility environments.

Professional Features & Benefits

  • ANSI/BHMA Grade 1 Performance: Exceeds industry requirements for cycle and strength testing, ensuring reliable operation in high-traffic commercial applications.
  • Wide Stile Design: Accommodates doors with wider stile dimensions for enhanced installation flexibility and structural compatibility.
  • Modular Construction: Engineered for maintenance-free operation with easily serviceable components for long-term reliability.
  • Mortise Configuration: Provides secure integration with mortise lock systems for comprehensive door security solutions.
  • Passage Function: Thumbpiece less trim design allows free egress without requiring thumb operation for streamlined exit functionality.
  • Lifetime Building Performance: Constructed to last the lifetime of the building with durable materials and robust engineering.
  • Multiple Configuration Options: Available in rim, mortise, surface vertical and concealed vertical rod configurations for versatile application requirements.
  • Advanced Options Available: Compatible with delayed egress, alarmed exit, and electric latch retraction systems for specialized security applications.

Technical Specifications

  • Refer to manufacturer documentation for complete technical specifications.

Installation & Operation

  1. Review manufacturer specifications and verify door preparation requirements including door thickness, stile width, and handing as applicable to this product.
  2. Use manufacturer-provided templates to mark mounting hole locations accurately on door and/or frame surfaces.
  3. Prepare door and frame by drilling required holes and routing as specified in manufacturer instructions.
  4. Install all mounting hardware and secure the device to door and frame per manufacturer torque specifications.
  5. Adjust operational components for proper alignment, latching, and smooth operation throughout the full range of motion.
  6. Test device operation to verify proper function and make final adjustments as needed. Refer to manufacturer documentation for complete installation details and troubleshooting.

Professional Applications

  • Commercial Office Buildings
  • Educational Facilities
  • Healthcare Institutions
  • Retail Establishments
  • Industrial and Warehouse Facilities
  • Multi-Tenant Residential Properties
  • Government and Municipal Buildings

Why Choose Sargent Quality?

Sargent 8900 Series exit devices deliver professional-grade reliability with modular construction designed to exceed ANSI/BHMA Grade 1 requirements. Built for lifetime building performance with maintenance-free operation and available advanced options including delayed egress and electric latch retraction. Engineered for demanding commercial applications where dependable security performance is essential.

Product Specs

Series:
8900 Series
Product Group:
Exit Devices and Trim
Product Subgroup:
Exit Devices - Mortise
Product Type:
Exit Devices - Mortise
Subcategory:
Mortise Exit Devices
Commercial/Residential:
Commercial
Stile Type:
Wide Stile
Lock Function:
Passage
Grade:
Grade 1
Model Series:
8900 Series
Product Model:
8928
Product Function:
Passage
Product Category:
Exit Devices and Trim
Collection:
8900 Series
Department:
Door Hardware

Sargent 8928E RHR 32D – Frequently Asked Questions

1) Does the Sargent 8928 mortise exit device come with the outside trim, or do I have to order that separately?
The 8928 is a less-trim device, so the outside thumbpiece trim is not part of it. You get the mortise exit device itself with the passage function, and the thumbpiece trim is a separate order. Plan for that when you price the opening, or you'll end up with a device and no outside operation.
2) What does passage function mean on the Sargent 8928 exit device day to day?
Passage means the outside thumbpiece always retracts the latch, there is no key or locking cycle at the trim. Anyone can pull the door open from the corridor side, and the push rail always gives free egress from inside. It suits doors you want unlocked in both directions but still need a listed exit device on, like a stair discharge into a lobby or a cross-corridor pair. If you need to lock the outside, you want a keyed or classroom function device instead, not the 8928.
3) Is the Sargent 8928 handed, and how do I figure out which one to order?
Handed, yes. It ships as LHR (left hand reverse) or RHR (right hand reverse), and there is no field-reversing it. Stand outside the opening, on the side the door swings toward you: if the hinges are on your left it's LHR, hinges on the right is RHR. Exit devices are always called out in reverse bevel because the door swings out of the room. Get this wrong and the mortise case latch faces the wrong way.
4) What device length do I order for a 36 inch door?
Device lengths run 32, 36, 42 and 48 inches. The device is sized to the door width, so a 36 inch leaf takes the 36 inch device. Wider openings, 42 and 48 inch leaves in particular, take the matching longer rail. Measure the actual door leaf, not the rough opening, and remember on a pair each leaf gets its own device sized to that leaf.
5) Can I use the Sargent 8928 on a pair of doors without a mullion?
A mortise device latches into the frame jamb on the strike side, so it works on a single door or on the active leaf of a pair where there is something to latch into, either a mullion or an inactive leaf with a strike. It will not secure a mullion-free pair on its own. For a pair with no center mullion, you want vertical rod devices that latch at the head and threshold, and the 8900 family is built in surface vertical rod and concealed vertical rod versions for exactly that.
6) I need a mortise exit device on a narrow stile aluminum door - can I use the Sargent 8928?
No. The Sargent 8928 is a wide stile device and needs the stile width to suit. For narrow stile aluminum doors, the Adams Rite 8400 Series is a Grade 1 narrow stile mortise exit device made for aluminum doors, and the Von Duprin 5575-3ft is a Grade 1 narrow stile crossbar mortise device for 1-3/4 inch doors that is field reversible.
7) The opening is fire rated - what mortise exit device should I use instead of the Sargent 8928?
For a fire rated opening, look at the Adams Rite 3300 Series, a Grade 1 wide stile mortise exit device listed as fire rated for wood and hollow metal doors, or the Corbin Russwin ED5600AL, a Grade 1 3 hour fire rated wide stile mortise device for 1-3/4 inch doors. Among the wide stile peers, the Von Duprin 9875-3FT, 8875-3FT and 9475/9575 are listed as not fire rated, as is the Adams Rite 8300 Series.
8) What is the closest equivalent to the Sargent 8928 mortise exit device from another manufacturer?
The Sargent 8928 is a Grade 1 wide stile mortise exit device. The closest wide stile mortise peers are the Von Duprin 9875-3FT smooth case wide stile mortise device, which is Grade 1, non-handed and listed for 1-3/4 inch doors, and the Corbin Russwin ED5600AL, a Grade 1 wide stile mortise device for 1-3/4 inch doors that accepts passage or classroom lever trim. Note the 8928 is ordered by hand, LHR or RHR, and in 32, 36, 42 and 48 inch sizes, while the 9875-3FT is a 3 ft non-handed device, so confirm door width and handing before swapping.
9) Can I still order the alarmed version on a 32 inch door?
No. The AL alarmed option carries a 36 inch door width minimum, so a 32 inch leaf cannot take it. On a 32 inch door you'd order the standard 8928 and handle alarming with a separate door position switch or use one of the switch options like 53 latchbolt monitor instead.
10) Is a mortise exit device the right choice, or should I use a rim device?
A mortise device like the 8928 puts the lock case inside a pocket routed into the door edge, which gives a cleaner look and a concealed latch but requires mortise prep in the leaf. A rim device surface-mounts with a strike on the frame stop and is far simpler to retrofit, which is why most single outswing doors get rim. Go mortise when the door is already mortise-prepped, when you want the latch hidden, or when the spec calls it out. The 8900 family is also built in rim, surface vertical rod and concealed vertical rod versions if the opening needs a different configuration.
11) Is the Sargent 8928 rated for high traffic institutional use?
It's Grade 1, the heaviest ANSI/BHMA classification for exit devices, covering cycle and strength testing at commercial levels. That's the grade specified for schools, hospitals, and government buildings where the door cycles constantly. It's a commercial device, not residential.
12) What is the closest alternative to the Sargent 8928 if I want an exit-only wide stile mortise device with no outside trim at all?
If the opening truly needs no outside operation, exit-only wide stile mortise devices include the Falcon 25-M-EO, the Detex 30 Series Advantex, and the BEST Precision 2301. The 8928 differs in that it is prepped for passage thumbpiece trim, so it gives you outside pull operation once that trim is added. Pick exit-only when nobody should be able to open the door from outside.
13) I'm putting this on a wood door. Any of these wide stile mortise devices I should avoid?
Watch the peers before you spec one. The Von Duprin 8875, 9875 and the Detex 30 Series are listed as not wood door compatible, so those go on hollow metal. The Adams Rite 3300 and 8300 Series are built for wood and hollow metal doors. Whichever device you land on, a wood leaf still needs the mortise pocket cut and reinforced properly.
14) I do not need outside trim at all - is there a simpler mortise exit device than the Sargent 8928?
Yes. The 8928 is a passage function device supplied less trim, meaning the thumbpiece trim is ordered separately. If the outside is never operated, an exit only device covers it: the Falcon 25-M-EO is a Grade 1 wide stile exit only mortise device for 1-3/4 inch doors in a 36 inch, 3 ft size, the Detex 30 Series Advantex is Grade 1 wide stile device only, exit only, and the BEST Precision 2301 is an exit only mortise device with heavy wrought construction.
15) What is the difference between the Sargent 8928 push rail and a crossbar mortise exit device?
The Sargent 8928 is a wide stile mortise device with a push rail, offered in 32, 36, 42 and 48 inch sizes and ordered LHR or RHR. The Von Duprin 8875-3FT is a Grade 1 wide stile crossbar mortise device, 36 inch, non-handed, for 1-3/4 inch doors, and the Von Duprin 5575-3ft is the narrow stile crossbar equivalent. The Von Duprin 9475/9575 Impact Series is a Grade 1 wide stile mortise device with a recessed push pad. Crossbar styling is typically chosen to match existing devices on adjacent openings.
16) Is the Von Duprin 9875 a drop-in replacement for a Sargent 8928?
Treat it as a comparable, not a drop-in. Both are Grade 1 wide stile mortise exit devices, but the Von Duprin 9875-3FT is a 3 ft non-handed smooth case device for 1-3/4 inch doors and is not wood door compatible, while the Sargent 8928 is handed LHR or RHR and comes in 32, 36, 42 and 48 inch sizes. The 8928 also carries passage thumbpiece trim prep, so the outside trim arrangement has to be matched as well as the door prep.
17) What finishes does the Sargent 8928 come in if I need to match existing hardware in the building?
Twelve finishes: 03 bright brass and 04 satin brass clear coated, 09 bright bronze and 10 satin bronze clear coated, 10B dark oxidized satin bronze oil rubbed, 10BE and 10BL dark oxidized satin bronze variants, 20D dark statuary bronze lacquered, 32 bright stainless and 32D satin stainless, plus BSP black suede and WSP white suede powder coat. 32D satin stainless is the usual standard on commercial openings, so if the rest of your doors were bid to spec that's the likely match.
How fast can I get the Sargent 8928E RHR 32D delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Sargent 8928E RHR 32D come with a warranty?
Absolutely. The Sargent 8928E RHR 32D is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Sargent 8928E RHR 32D?
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