The IE-JA is an exterior rated sub stations designed for use with the AX system.
FEATURES
- Slim, flush-mount design with stainless steel cover
- Mounts to 2-gang box or ring
- Locator LED above call button
SPECIFICATIONS
- Communication: Hands-free
- Protection Rating: IP33
- Temp. Rating: 14°~140°F (-10°~60°C)
- Material: ABS plastic with stainless steel cover
- Mounting: Flush mount with 2-gang box/ring
- Wire Type: 2-cond., overall shield - use Aiphone #822202 or #821802
Manufacturer Resources
Product Specs
- Product Type:
- Door Stations
- Series:
- AX Series
- Product Group:
- Electronic Access Controls
- Product Subgroup:
- Intercoms
- Subcategory:
- Video Intercoms
- Commercial/Residential:
- Commercial
- Electronic:
- Yes
- Product Category:
- Electronic Access Controls
- Department:
- Door Hardware
Aiphone IE-JA – Frequently Asked Questions
1) Can the Aiphone IE-JA door station be mounted outdoors at an entrance?
Yes. The IE-JA is an exterior rated sub station, carrying an IP33 protection rating and an operating temperature range of 14 to 140 degrees F (-10 to 60 degrees C). The housing is ABS plastic with a stainless steel cover, which is what handles the weather exposure at an entry. IP33 covers spray and solid objects, so a location with some overhead shelter is the sensible install, not a fully exposed wall in driving rain.
2) What electrical box do I need to rough in for an Aiphone IE-JA?
A 2-gang box or 2-gang ring. The IE-JA is a flush mount station, so the box goes in the wall before the finish surface and the stainless cover trims out over it. Tell the electrician 2-gang at the entry and run the intercom cable to it, not line voltage.
3) What wire do I run to an Aiphone IE-JA door station?
Two conductor with an overall shield. Aiphone specifies their #822202 or #821802 cable for this station. Unshielded bell wire or plain 18/2 is the usual field mistake, and it shows up as hum or noise on a hands-free station. Pull the shielded pair from the master station location to the 2-gang box at the door.
4) Does the IE-JA have a camera, or is it audio only?
Audio only. The IE-JA is a hands-free audio door station, so a visitor presses the call button and talks to the master station without holding anything. If the job requires seeing who is at the door, this is not the part to specify.
5) Will the Aiphone IE-JA work with any intercom master station?
No. The IE-JA is built as a sub station for the Aiphone AX system, so it needs an AX master station to work with. It is not a standalone doorbell and it will not pair with a different Aiphone platform or a third party intercom head end. If the building already runs AX, the IE-JA drops into that system as an entrance point.
6) What do I need besides the IE-JA to finish an audio entry install?
Three things beyond the station itself: an AX system master station to answer the calls, a 2-gang box or ring set into the wall at the entry, and Aiphone shielded 2-conductor cable (#822202 or #821802) run back to the master. The IE-JA supplies the door end only.
7) Can a visitor tell the call button was pressed at night on the IE-JA?
There is a locator LED above the call button, which both marks the button in the dark and gives the visitor a visual cue at the station. For a tenant entry or a lobby door where people arrive after hours, that is the difference between one press and five.
8) Is the Aiphone IE-JA suitable for a commercial building or is it a residential unit?
It is classed as a commercial product. The stainless steel cover and the flush mount profile suit a building entrance, tenant door, or gate house where a surface mounted plastic station would get knocked around. Nothing stops it going on a house, but it is specified as commercial hardware.
How fast can I get the Aiphone IE-JA delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Aiphone IE-JA come with a warranty?
Absolutely. The Aiphone IE-JA is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Aiphone IE-JA?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Aiphone IE-JA from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.